Cloud Phone

Cloud Phone Features

• Auto Attendant – Allow callers to be routed to the proper department or employee.  If you prefer to have an available employee answer during business hours, that’s possible as well.
• Music/Message on Hold – Callers will not be left in silence while waiting for assistance.  Play the music of your choice, or inform callers of the products and services you offer.
• Business SMS – Gone are the days of needing to provide personal cell numbers to business clients.  See Business SMS in action.
• Extensions – Reach the right employee or department at the press of a button.
• Soft Phone – Call, text or fax from an app on your PC or mobile device.
• Call Flip – Begin a call on your desk phone – seamlessly flip to your mobile device to continue your call as you leave the office.
• Paging/Intercom – Employees who aren’t always at their desk can be paged, or have a conversation internally via intercom.
• Call Transfer – If the conversation takes a turn, transfer to the employee who can handle the call best.
• Call Recording – Always have a record of what was said – both sides of the conversation can be played back as needed.
• Call Monitoring – As employees are being trained, or as a situation arises, live monitor calls on extensions where permissions have been granted.
• Voicemail to Text – Sometimes it’s easier to glance at a text version of your voicemail rather than listening to the complete message.  Automated speech recognition helps to facilitate this feature.
• Conference Calling – Create or join a voice or video meeting from your phone or computer.
• Easy to Manage – So hard to describe – watch this video.
• Compare Features – Download this PDF for a complete list of features compared between versions.

* Not all features available in all plans.

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Are you ready to make the move to a versatile, cloud-based phone system?